Upcoming closures

UDL's office will be closed on April 18th-21st for Easter Weekend, and April 25th for ANZAC Day. On these days you can still start a complaint via our website complaint form, or by emailing info@udl.co.nz, or by leaving a message at 0800 22 33 40.

0800 22 33 40 Make a complaint

Outages?

Tuauriuri?

Bill complaints?

Nga amuamu pire?

Facing disconnection?

Whakaweto?

Other Issues?

Ētahi atu take?

Utilities Disputes resolves complaints about...

Electricity and gas
Water
Broadband installation (shared property)

Our service is free, independent, and fair.

Make a complaint More about the complaints process List of energy companies